Training Policies

The following policies apply to and must be followed by all individuals registered in and using Automation Academy, irrespective of employment status, function, grade, or location. Please read each section carefully before registering for courses

Training Types

Automation Academy offers automation training opportunities in the following formats:

  • Online Courses
    Take our courses online at your pace. Courses include instructional videos, quizzes, and/or assignments, with grading and feedback provided by Academy trainers.
  • Live trainings*
    Learn from our trainers in live webinar sessions or face-to-face training sessions.
    *Available upon request for an additional fee.
  • Trainer Training
    Our “Train-the-Trainer” program allows you to scale training within partners’ and clients’ practice.

Training Instances

  1. Training instance accounts should remain anonymous. Please do not store your personal data there.
  2. Using any data from training instances (other usernames, email addresses, bot code, etc.) except your own business processes and manual tasks is forbidden.
  3. Training instances can be used for training purposes only. Proof-of-concepts and other work-related activity is forbidden.
  4. After an assignment is graded, trainees must stop working on graded business process. Schedules must be stopped as well.
  5. Automation Academy reserves the right to delete all business processes after grading in case of high instance load. We highly recommend you export business processes after you receive certification.
  6. Business processes that are more than three months old will be automatically removed from training instances.

Assignment Grading

All assignments are graded daily by Academy trainers. Quizzes are graded automatically. Passing grades and maximum number of attempts are stated in the description to each assignment and quiz.


Address questions about training instance issues, documentation portal, and course access by submitting a ticket to the Academy Service Desk with a description of the issue and relevant links and/or screenshots. Before submitting your inquiry, please check the Academy FAQ, as your question may already be answered there.


When you meet course pre-requisites and receive a passing grade on the course assignment(s), you will receive a certificate of completion for the course.

How Certifications Expire

In the case of major updates to WorkFusion software, courses, or certification processes, your Automation Academy certifications may expire. If/when this occurs, the Academy team will notify all students and partner managers three months before expiration.

Training Distribution

Automation Academy is the only WorkFusion training provider. All content, specifically questions, videos, diagrams, certification quizzes and assignments are the proprietary and confidential property of WorkFusion. They may not be copied, reproduced, modified, published, uploaded, posted, transmitted, or distributed in any way without the express authorization of Automation Academy.

Retaking Courses

Retaking courses is subject to trainer approval, and based on the trainee’s individual performance and qualification.

Security and Disqualification

Automation Academy reserves the right to disqualify and/or revoke certificates of trainees who engage in fraudulent or otherwise inappropriate activities. Examples of such misconduct, misuse, and fraud include, but are not limited to, the following:

  • Cheating while taking the course, i.e., using another trainee’s code in whole or in part, or providing or accepting improper assistance.
  • Falsifying identity or impersonating another individual to gain access to a course, quiz, assignment, or training instance.
  • Copying, publishing, disclosing, transmitting, selling, offering to sell, posting, downloading, distributing in any way, or otherwise transferring, modifying, making derivative works of, reverse engineering, decompiling, disassembling, or translating any assignments/quizzes in whole or in part, in any form or by any means, verbal or written, electronic or mechanical, for any purpose.
  • Creating, publishing, selling, offering to sell, posting, downloading, distributing in any way, or otherwise transferring any assignment solutions or correct answers to the quizzes.
  • Creating, publishing, selling, offering to sell, posting, downloading, distributing in any way, or otherwise transferring other trainees’ personal data.

Automation Academy may disqualify trainees for a two-month period (or more, depending on the reason for disqualification). This entails suspending the student’s Automation Academy account and revoking access to all courses and certifications. A trainee can appeal the disqualification by submitting a ticket to the Academy Service Desk.

Account Management

To activate an Automation Academy account, students must log in to their profile.

Automation Academy reserves the right to suspend accounts that have not been activated within 6 months of registration.

Students can deactivate or reactivate their account by sending a request to their manager or to the Academy Service Desk directly.