Operations Manager’s journey
As you will be responsible for the support and analysis of AI Agent activity, learn to define specific goals of automation and set a strategy to build, manage, and maintain an effective team to bring automation projects to life
What you’ll learn
- How to make the WorkSpace application your new virtual office
- How to tag in WorkSpace
- Why subject matter experts (SMEs) and data analysts must collaborate — and what tagging rules they need to follow
- Benefits of automating for SMEs
- How to manage existing business processes, and how to identify and eliminate performance gaps
- How to analyze performance of your team (regular team members or AI Agents) and improve it
Your Automation Journey includes 7 courses:
Get to Know Work.AI
This comprehensive guide provides a detailed overview of the platform’s capabilities
Start with Work.AI
Gives you basic knowledge of how Work.AI Platform works, applications it includes, services it uses, and business needs it solves
Introduction to Human in the loop
Helps Operations Specialists understand the benefits of using WorkSpace
Working with Tara
Showcases Tara, one of our AI Agents, including her full installation and configuration. You will learn how to run this AI Agent and review results
Working with Evelyn (2 courses: Adverse Media Monitoring and Name Sanctions Screening)
Showcases Evelyn, one of our AI Agents, including her full installation and configuration. You will learn how to run this AI Agent and review results.
Working with Kendrick
Meet Kendrick, your AI Customer Identity Program Analyst. Learn how to run this AI Agent via Control Tower and analyze results in WorkSpace.
Working with Darryl
Meet Darryl, your AI Customer Due Diligence Program Analyst. Learn how to start, run, and customize this AI Agent.
