Operations Manager

Learn about the main principals, functions, and features of Control Tower and WorkSpace — and why tagging is a critical part of the automation process. You will learn how Digital Workers can improve the performance of your team and entire organization

Operations Manager’s journey

As you will be responsible for the support and analysis of Digital Worker activity, learn to define specific goals of automation and set a strategy to build, manage, and maintain an effective team to bring automation projects to life

What you'll learn

How to make the WorkSpace application your new virtual office
How to tag in WorkSpace
Why subject matter experts (SMEs) and data analysts must collaborate — and what tagging rules they need to follow
Benefits of automating for SMEs
How to manage existing business processes, and how to identify and eliminate performance gaps
How to analyze performance of your team (regular team members or Digital Workers) and improve it

Flexible & 100% online

Flexible & 100% online

Start instantly and learn at your own schedule

Time estimated

Completion Time: approx. 10 hours

Self-guided materials and trainer support assets are included

Your Automation Journey includes 7 courses:

Get to Know Intelligent Automation Cloud

This comprehensive guide provides a detailed overview of the platform’s capabilities

Work with Intelligent Automation Cloud

Gives you basic knowledge of how Intelligent Automation Cloud works, applications it includes, services it uses, and business needs it solves

Working with Tara

Showcases Tara, one of our Digital Workers, including her full installation and configuration. You will learn how to run this Digital Worker and review results

Working with Evelyn (2 courses: Adverse Media Monitoring and Name Sanctions Screening)

Showcases Evelyn, one of our Digital Workers, including her full installation and configuration. You will learn how to run this Digital Worker and review results

Analytics for Business Users

This course explores real scenarios wherein Analytics technology is used, helping users better understand processes, people, technologies, and how to benefit from pre-built dashboards (even with custom modifications)

certificate
Why enroll?

Why enroll?

During this journey you will gain information and valuable assets which include frameworks, methods of application, and collateral. This will increase your confidence and save time

What’s included

Learning materials

Learning materials

7 courses
29 videos
23 quizzes
1 assignment
Certificate of Completion

Certificate of Completion

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