About this course
This course offers a comprehensive overview of the current state-of-the-art for business automation, how to consider ways to include automation in your own organization, and the costs and benefits of this transformative technology.
What you'll learn
Who this course is for
Anyone interested in learning more about how business process automation can benefit teams throughout their organization, including operations, finance, human resources and more. It’s especially helpful for operations leaders and forward-looking team managers.

Flexible & 100% online course
Start instantly and learn on your own schedule

Approximately 2 hours to complete
Self-guided and can be finished within a couple of hours.
Course content highlights
The foundation for all modules in this course is rooted in the basic tenets of automation. It covers key concepts and focuses on examples and implementation best practices. The course contains interactive modules with videos and knowledge checks, a glossary, and a certification quiz.
Business Transformation in the Digital Era
Get to know how past paradigm shifts transformed industries and how investment in business automation correlates to market performance. Also, stay current with key terms and automation concepts.
Automation Powered by AI and Robotics
Enable yourself to distinguish varying types and degrees of automation, from software macros all the way to AI-driven solutions; see what makes automation "intelligent" and what are the capabilities of "RPA 2.0"; and consider what to look for when weighing the right automation solution for your business.
Costs and Benefits of Implementing Automation
Explore elements that create the total cost of ownership for digitization, including a check of the typical expenses incurred by organizations with largely manual processes. Also, understand who benefits most from automation and how.
Finding an Automation Opportunity and Implementing It
Learn automation strategy basics, know the key stakeholders for an automation team, and better understand the stages of implementation.
Automation glossary and knowledge recap


Why you should take this course
Be considered a visionary in your company as you bring in new expertise and insights! Automation is an exceptionally useful technology that benefits both individuals and organizations as a whole. It allows companies to increase productivity and profitability and scale their business affordably.
What’s included

Learning materials

Access to RPA community forum
